Terms and Conditions

Effective as of: August 20, 2026

Welcome to Skyline Comfort Services (skylinecomfortservices.com). By accessing our website or utilizing our services, you agree to be bound by the following Terms of Service.

SMS Terms & Use Cases

By providing your phone number and opting in, you consent to receive SMS/text messages from Skyline Comfort Services. These messages may include, but are not limited to:

• Appointment Confirmations: Notifications regarding your scheduled HVAC service or estimate.

• Service Updates: Real-time updates regarding your technician’s arrival time.

• Promotional Offers: Special discounts, seasonal maintenance reminders, and new service offers.

• Account Alerts: Important notifications regarding your service history or billing.

Opt-Out Instructions

Your privacy and control are important to us. You can cancel the SMS service at any time. Just text “STOP” to our number. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Customer Support

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at skylinecomfortservicesnc@gmail.com.

Message and Data Rates

As with all SMS services, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Carrier Liability Disclaimer

Carriers (such as AT&T, T-Mobile, Verizon, etc.) are not liable for delayed or undelivered messages. We strive to provide timely notifications, but delivery is subject to the transmission from your network operator.

Age Restriction

You must be at least eighteen (18) years of age to use this Site or subscribe to our SMS services. By using our services, you warrant and represent that you are at least 18 years of age and have the legal capacity to agree to these terms.

Privacy Policy

We value your data. All information collected through our SMS service and website is governed by our Privacy Policy. Our policy explicitly states that mobile information will not be shared with third parties or affiliates for marketing/promotional purposes.

You can review our full Privacy Policy here.

Changes to Terms

Skyline Comfort Services reserves the right to update or change these Terms of Service at any time. Continued use of our services after any such changes shall constitute your consent to such changes.